Welcome to T1 Stays, a platform operated by T1 LLC ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or interact with our services tailored for professional, mid-term, and corporate stays within the West Virginia tri-state region and beyond.
By accessing or using T1 Stays, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined below.
1. Information We Collect
Personal Identifiers: Name, email address, phone number, postal address, and billing address.
Verification Data: Government-issued identification documents or details collected for automated or manual ID verification.
Transaction Data: Booking details, services requested, payments made, and host payouts. Financial transaction details (such as credit card numbers) are securely processed by third-party payment processors (e.g., Stripe); we do not store full payment card details.
Listing & Profile Information: Property addresses, photos, descriptions, availability calendars, and iCal feed URLs.
Technical & Usage Data: IP address, browser type, device information, operating system, and pages visited via cookies and tracking technologies.
2. How We Use Your Information
Provide and Maintain the Platform: Facilitate bookings, process payments, manage host calendars, and support services.
Verify Identity and Safety: Prevent fraud, secure properties, and ensure platform safety.
Communicate with You: Send booking confirmations, policy updates, and customer support responses.
Improve and Personalize: Analyze usage trends, optimize layout, and tailor features to professional travelers and hosts.
Comply with Legal Obligations: Enforce Terms of Service, resolve disputes, and meet regulatory requirements.
3. How We Share Your Information
Between Hosts and Guests: Share relevant booking details to facilitate stays.
Service Providers: Share with trusted vendors (cloud hosting, payment processors, identity verification) under confidentiality obligations.
Legal Requirements: Disclose if required by law, court order, or government regulation.
4. Data Security
We implement commercially reasonable technical, administrative, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
5. Your Data Choices and Rights
Access and Correction: Review and update account information via your dashboard.
Account Deletion: Request deletion of your account and data, subject to legal retention requirements (e.g., tax records retained for 7 years).
Marketing Communications: Opt out of promotional emails via unsubscribe links.
Cookies & Tracking: You may manage cookie preferences through your browser settings. We use cookies and analytics tools to improve platform performance.
International Rights: If you are located in jurisdictions such as the EU or California, you may have additional rights under GDPR or CCPA, including data portability and the right to object to certain processing.
6. Children's Privacy
T1 Stays is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor has provided personal data, we will delete it promptly.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, accounting, or reporting requirements. Transaction records may be retained for up to 7 years.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised "Last Updated" date. Continued use of the platform after changes constitutes acceptance of the revised policy.
9. Contact Us
If you have questions or requests regarding this Privacy Policy or the handling of your data:
Entity: T1 LLC (dba T1 Stays) Email: support@t1stays.com