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We're here to help

Need help booking a stay, managing a reservation, or listing your property? Our team is ready.

Call us

Mon – Fri, 9 AM – 5 PM EST

1-833-640-3240

Email us

We respond within 24 hours

support@t1stays.com

Live chat

Available during business hours

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Signed-in guests and hosts can send ideas and improvement notes directly to our team.

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Have a question? Pick a category and our team will get back to you.

Problems with a reservation, dates, or guest count.

Support

Frequently Asked Questions

Everything you need to know about booking and listing short-term stays on T1 Stays.

  • T1 Stays is a furnished-stay marketplace built exclusively for verified professionals. We connect working professionals with hosts offering comfortable, move-in-ready accommodations for business, medical, and work-related travel. T1 Stays makes finding and booking a professional stay simpler, more transparent, and more reliable.

  • Pricing is shown upfront before you book. Any taxes or fees are displayed on the checkout screen.

  • You can cancel your reservation for up to 24 hours after booking for a full refund, there are no refunds after 24 hours, if you have extenuating circumstances and need to cancel after the 24 hour period, contact support.

  • Search for a destination, choose your dates and guests, then request to book from the property page.

  • Yes. Choose Become a Host in the menu to submit your property. Our team verifies listings before they go live.